We’re looking for a skilled and motivated Technical Engineer to join our team near Keswick in the Lake District. Our office has one of the most scenic views in the UK, and we pride ourselves on offering a friendly, supportive work environment with flexibility built in.
You’ll work across a wide range of technologies, supporting clients with everything from cloud solutions and VoIP systems to infrastructure projects and cyber security. It’s a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work.
What you’ll be doing:
• Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems
• Designing, quoting and delivering Windows Server infrastructure and backup solutions
• Supporting clients remotely, by phone and on-site throughout Cumbria and beyond
• Keeping systems secure and up to date with strong cyber security practices
• Working closely with other engineers and helping to support junior team members
Essential skills:
• Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365
• Good understanding of networking fundamentals
• Solid knowledge of backup, continuity and disaster recovery solutions
• Great communication skills and a proactive, client-focused attitude
• A full UK driving licence
Desirable skills:
• Experience in IT support (ideally 3 years or more)
• Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM
• Exposure to firewalls such as Sophos, Cisco or Ubiquiti
• Experience with Datto, Veeam, ShadowProtect, ESET
• Industry certifications and a willingness to continue learning