Stagecoach Cumbria & Lancashire

Location

Carlisle Head Office

Phone

0345 241 8000

Email

cumbrianorthlancs.enquiries @stagecoachbus.com

Overview

If Chamber members are the cogs and wheels of the Cumbrian economy, we like to think of ourselves as the oil that keeps everything moving. 

As Cumbria’s largest bus operator, we play a vital role in getting customers to your doors and your people to work—day in, day out. 

Our head office sits in Broadacre House, Carlisle, just one floor below Cumbria Chamber of Commerce, but our reach extends far beyond. With depots in Carlisle, Barrow, Workington, Kendal, Morecambe, Preston and Chorley, we operate right across Cumbria and Lancashire. 

We employ more than 1,000 people and run around 500 buses. We’re proud to be Cumbria & Lancashire’s local bus company—and equally proud to be part of the Stagecoach Group. 

Headquartered in Perth, Scotland, Stagecoach grew rapidly following bus privatisation in the 1980s and now operates services across the UK. While we benefit from the scale and strength of a national group, our local business enjoys a devolved, empowered management structure. That means our Managing Director, Tom Waterhouse, and his team have real autonomy to respond quickly, innovate boldly and act when opportunity arises. 

One standout example is the 77/77A Honister Rambler. The former nationalised operator, Cumberland Motors, withdrew the Keswick–Buttermere service in the 1970s. We believed demand still existed—and we were right. Today, the Honister Rambler runs hourly throughout the summer, carrying thousands of walkers and sightseers and offering a genuine alternative to the car in one of the Lake District’s most congested hotspots. 

Our Strategy

Stagecoach is committed to becoming net zero across the UK by 2035. Almost 35% of our national fleet is already electric, with significant further investment planned. 

Our ambition is to deliver a modern, sustainable public transport network—cutting emissions, reducing noise and helping to create cleaner, quieter communities across Cumbria. 

Our Challenges

Like many Cumbrian businesses, we face several shared challenges: 

The Future

Both Cumberland Council and Westmorland & Furness Council are receiving funding through the Government’s Bus Service Improvement Plan Plus, alongside funds redirected from HS2. We’re working closely with them to strengthen existing routes and introduce new services that can become self-sustaining over time. 

Our shared ambition is clear: to transform how people move around Cumbria and put buses at the heart of everyday travel choices. 

The Government’s £2 fare cap—rising to £3 from January 2025—has also been a major boost. Introduced to encourage passengers back after Covid, it has helped adult fare-paying passenger numbers rise by around 10%, returning to pre-pandemic levels. 

We’re keen to work with other Cumbrian businesses and would love to hear from you. Our Stagecoach Solutions team can help you find simple, affordable ways to support your staff’s commute. 

Visit stagecoachbus.com or download the Stagecoach Bus app from Google Play or Apple’s App Store to find out more. 

Featured Gallery

An image of three blue stagecoach buses lined up
An image of the low emission Stagecoach Bus travelling through a Lake District Town
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