(Note: In addition to these functions employees are required to carry out such duties as may reasonably be required)
• To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Deputy Manager / Supervisor
• To support and enable Residents to maintain skills and personal interests whilst delivering person-centred care unique to each individual.
• To carry out domestic duties as per the nights Cleaning Schedule.
• To prep foods for following day as per the menu.
• To launder, mend and iron residents clothes as needed.
• To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge
• Ensure Residents are at the heart of care delivery and their wishes and preferences enhance their wellbeing
• To contribute to the efficient running of the service
• Support Residents to maintain their relationships and connections with the local community
• Ensure Care Plans and other information about how to support Residents are followed
• Be responsible for informing the Deputy Manager / Supervisor of any changes in the needs of Residents
• Be responsible for promoting and safeguarding the welfare of those individuals they support
• Knowledge of, and work within, the Fundamental Standards
• Understand the regulatory framework that governs the service, including the role of CQC and their requirements
• Commit to achieving the relevant qualifications commensurate with the role
• Attend statutory training and any other training as directed by management
• Understand and follow all policies and procedures relevant to the role
• Be open to learning opportunities
Proficient Written Skills
• Maintain all Care Plans/care records in accordance with Rosehill House policy
Leadership Skills
• Ability to induct and orientate new employees to the job role and service
• Provide Residents with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom
• Communicate any problems, concerns or changes to Residents’ family members as needed
Communication Skills
• Carers must build rapport with Residents by establishing personal connections and showing interest in their lives
• Carers must be able to communicate effectively with Residents
• Carers must have the communication skills to inform colleagues, management and professionals about the needs of Residents
Problem-Solving Skills
• Carers need to be able to adapt and address situations quickly
• Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection
Working Together
• Involve Residents, family, external agencies & colleagues
• Speak up when things go wrong
Respect and Dignity
• Understand person-centred care and can demonstrate treating people as individuals and respecting choices
• Promoting independence and encouraging appropriate risk taking
Everybody Counts
• Ensuring no one is discriminated against or excluded
• Understand human rights and impact on care delivery
• Facilitating people to ‘speak up’ about concerns and acting upon them
Commitment to Quality of Care
• Striving for quality in everything we do recognising and understanding what quality in care means for people using the services
• Being accepting about criticism and focusing on improvement
• Being open to new opportunities for learning and identifying the limits of skills and knowledge
Compassion
• Treating people with kindness
• Understanding the importance of empathy in all areas of employment
• Understanding the values of others and always providing a caring service
Improving Lives
• Focus on how things could be done better and sharing ideas
• Understanding of wellbeing and what is important to people using the service
• Improving outcomes for people
• Ensuring appropriate services are provided for people using the services